SonarQube Server Update Docs
The documentation hub has a ton of valuable details for guiding you through your update or helping resolve anything holding you up.
Join Our Community
The SonarSource Community is a collaborative forum where SonarSourcers and users of Sonar products engage in daily discussions. You will find detailed technical discussions and articles covering common and challenging use cases. It's a valuable resource for problem-solving and gaining knowledge about our products.
Commercial Support Available
Sonar Commercial Support is a private communication channel between you and the Sonar team to provide guidance and solve issues during the implementation and use of SonarQube.
In order to create a ticket, you must have already purchased Commercial Support.
How to create a ticket:
To open a ticket, sign into the Sonar support portal. Please articulate the problem you might be facing in the ticket so we can have all the details to investigate the root cause of your issue.
Support Tiers Available
Core Support: This support level provides a foundational layer of expert guidance. It is designed to establish a solid baseline, giving your team the technical confidence to scale as your projects grow.
Standard Support: This support level offers growth-oriented assistance for teams moving at an accelerated speed. It provides the peace of mind necessary for a smooth, high-performing deployment, utilizing severity-based SLAs to ensure that your SonarQube instance is fine-tuned for maximum ROI.
Enterprise Support: This support level delivers a mission-critical safety net for high-availability environments that require continuous uptime. By providing 24x7 coverage and faster access to seasoned support engineers, this tier ensures that your most complex instances are optimized for peak performance and deliver the maximum return on your investment.